Complaint & Appeals

Overview

System Offices Human Resources is committed to assisting employees with concerns in the workplace.  We are available to provide guidance and advice to employees and supervisors on general or specific matters including workplace conflict, performance management, interpretation of policies, disciplinary actions, or other related employee or departmental-specific needs.

In an attempt to resolve employee grievances/complaints promptly, informal resolution is recommended in most cases. Most problems can be resolved through informal discussions between the employee and the immediate supervisor, department head or the Human Resources Office.

However, if an employee wishes to proceed in a formal manner, the employee must review the formal complaint process found in System Regulation 32.01.02: Complaint and Appeal Process for Nonfaculty Employees and then submit a complaint and appeal form  to the Executive Director, Employee Services within (7) seven business days of the action that caused the complaint or (5) five business days of a reduction in force (RIF) notification. A complaint delivered to the Executive Director, Employee Services later than seven business days of the action that caused the complaint will be deemed untimely filed and will be dismissed.

Procedures related to discrimination, sexual harassment, or related retaliation allegations are initiated by filing a complaint with the Risk, Fraud and Misconduct Hotline. Employees are encouraged to review System Regulation 08.01.01 Civil Rights Compliance prior to filing a formal complaint through the Risk, Fraud and Misconduct Hotline.

Employees have the right to present complaints concerning their wages, hours of work, or conditions of work. This process does not apply to temporary and wage employees except when related to federal discrimination issues.

Questions should be directed to the Executive Director, Employee Services Adam Davidson (adavidson@tamus.edu).

Resources