Using Your Benefits While Traveling

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The holidays are approaching and this is the most popular time of year for employees to travel. Make sure you are covered if you need medical care while traveling.

First– Save all of your information

Do you know your Group Number and Insurance ID by heart? No? That’s okay. The MyEvive app lets you save space in your carry-on and upload your insurance ID cards to your phone! Download it using the Employer Name: Texas A&M University System.

Medical and Prescription Drug

You should keep a list of your emergency contacts on hand, and save the Blue Cross and Blue Shield BlueCard customer service number: 1-866-265-1212. A Benefits Value Advisor can help you find in-network services in the region you are traveling. The BlueCard Program* helps Blue Cross and Blue Shield of Texas (BCBSTX) members get needed health care when you travel outside your plan service area.

If you need a prescription drug supply for a period longer than 30 but less than 90 days, have your physician write a prescription for the needed dosage and send it directly to Express Scripts (ESI) with one mail-order copayment (twice the retail pharmacy copayment).

Your 90-day mail-order prescription should be sent to:
Express Scripts, Inc.
P.O. Box 650322
Dallas, Texas 75265-0322

Or, you may ask your doctor to call 1 888 327-9791 for instructions on how to fax the prescription to Express Scripts. Your doctor will need to use your social security number or ESI member ID number to complete the transaction. (Only doctors can fax prescriptions to ESI.)

If you have more than one prescription filled, send one copayment for each prescription. Be sure to start this process at least three weeks before your departure date. First-time orders arrive within 8 to 11 days. Refills usually arrive in less time – 7 to 9 days. The best time to reorder is when you have about a 14-day supply of your medication remaining. This will help ensure that the medication is received when it is needed.

Vision

The only thing worse than getting sick while traveling is losing your contact lenses. Pack at least two extra pairs of contact lenses while traveling so you have replacements. To locate a network provider in the area in which you will be traveling, or to get information on how the plan handles claims for services you receive while traveling, contact Superior Vision at (844) 549-2603.

Dental

Within the United States, you may use any licensed dentist for covered services. Generally, you will pay less out-of-pocket by using a PPO network. Delta Dental’s National Dentist Directory is online at www.deltadentalins.com.

*The BlueCard Program is not available for Medicaid and Medicare Advantage members

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Using Your Benefits While Traveling