Carrier Information

Below you will find the claims address, customer service phone numbers, and plan contact information for all plan administrators. Contact your Human Resources office for more information.

Plan

Claims Address

Customer Service

Medical – A&M Care Plans
Blue Cross and Blue Shield of Texas
Group: 039993
BlueCross BlueShield of Texas, Inc.
Claims Division
P.O. Box 660044
Dallas, Texas 75266-0044
(866) 295-1212
https://www.bcbstx.com/tamus/
Pharmacy – A&M Care Plans
Express Scripts
Group: TAMUSRX
BIN: 610014
Drugs not purchased with the prescription drug card:
Express Scripts
P. O. Box 2872
Clinton, IA 52733-2872Mail-order drug claims:
Express Scripts
P.O. Box 650322
Dallas, TX 75265-0322
(866) 544-6970
http://www.express-scripts.com/
Medical – 65 Plus Medicare Advantage Plan (PPO) Blue Cross Medicare Advantage (Claims)
P.O. Box 3686
Scranton, Pa. 18505
(855) 476-4149
https://www.bcbstx.com/tamus-retiree-medicare
Medical – Graduate Student Health Plan
Academic HealthPlans (AHP)
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
(877) 624-7911
https://tamus.myahpcare.com/
Pharmacy – Graduate Student Employee
Prime Therapeutics
Group: 117565
BIN: 01551
PCN: BCTX
Prime Therapeutics
P.O. Box 660044 Dallas, Texas  75266-0044
(800) 423-1973
https://www.myprime.com/
Dental PPO
Delta Dental
Group: 4170-0001
Delta Dental Insurance Company
Claims Department
P.O. Box #1809
Alpharetta, Georgia 30023
(800) 336-8264
https://www.deltadentalins.com/tamus/
Dental HMO
DeltaCare Dental HMO
N/A (800) 422-4234
https://www.deltadentalins.com/tamus/
Vision
Superior Vision by MetLife
Group: 120860-1-G
Superior Vision by MetLife
Attn: Claims Processing
881 Elkridge Landing Road
Linthicum Heights, MD 21090
(833) 393-5433
metlife.com/info/texas-am-university-system/http://superiorvision.com/
Life
The Hartford

  • Basic – 681794
  • Optional – 681835
  • AD&D – ADD-509128
  • Claims & Portability & Conversion Information
    (877) 320-0484
The Hartford Group Life/AD&D Claims Unit
P. O. Box 14299
Lexington, KY 40512-4299
E-Mail to: gbclaimcslife@thehartford.com
(800) 523-2233
https://thehartford.com/learn/tamus
Accidental Death and Dismemberment
Securian
Policy: 33770-G
Securian
Attn: Claims Department
P. O. Box 64114
St. Paul, MN 55164-0114
(800) 778-2281
http://www.lifebenefits.com/
Long-Term Disability
New York Life
Policy: VDT98005
New York Life
P.O. Box 709015
Dallas, TX 75370-9015
(800) 362-4462
https://www.mynylgbs.com
Flexible Spending Accounts
Navia Benefit Solutions
Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015
1 (800) 669-3539
https://naviabenefits.com